Payment must be made in full before services commence or appointments are scheduled.
All appointments require 24 business hours’ notice of cancellation. Should you need to reschedule an appointment within this timeframe, please do so on our booking system. We will make all reasonable efforts to use the time effectively for you where the appointment might otherwise be lost.
Services are charged by the hour and therefore include all work undertaken on your behalf. We will engage in reasonable email exchanges and phone calls but may charge where this proves excessive.
Once purchased, services must be booked/commenced within 6 months of the purchase date and completed within 12 months of the purchase date.
Services may be transferred between parties.
While we are great at what we do, no guarantees are made as to a party's success on any given job application.